Cookie Policy of CTSO Central

Welcome to the cookie policy of CTSO Central. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it.

Latest update: July 03, 2026

Introduction

This document informs Users about the technologies that help CTSO Central to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with CTSO Central.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

CTSO Central uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Owner and Data Controller

Clearpoint Business Group, LLC.
429 Fourth Ave., Suite 300
Pittsburgh, PA 15219
United States of America

Owner contact email: privacy@clearpointbusiness.com

How CTSO Central uses Trackers

Necessary

CTSO Central uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed by third parties

Cloudflare

Company: Cloudflare, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through CTSO Central, i.e., communication between CTSO Central and the User's browser, while also allowing analytical data from CTSO Central to be collected.

Personal Data processed:

Trackers
various types of Data as specified in the privacy policy of the service

Service provided by:

Cloudflare, Inc. (United States) – Privacy Policy

Trackers duration:

_cfuvid: indefinite
cf_clearance: 30 minutes

Cloudflare Bot Management

Company: Cloudflare, Inc.

Place of processing: United States

Personal Data processed: app information +37

Cloudflare Bot Management is a malicious bot protection and management service provided by Cloudflare, Inc.

Personal Data processed:

app information
Application opens
browser information
browsing history
city
clicks
country
county
custom events
device information
device logs
geography/region
interaction events
IP address
keypress events
language
latitude (of city)
launches
longitude (of city)
metro area
motion sensor events
mouse movements
number of sessions
operating systems
page events
page views
province
scroll position
scroll-to-page interactions
search history
session duration
session statistics
state
touch events
Trackers
Usage Data
video views
ZIP/Postal code

Service provided by:

Cloudflare, Inc. (United States) – Privacy Policy

Trackers duration:

__cf_bm: 3 seconds
__cfruid: duration of the session
_cfuvid: indefinite
cf_clearance: 30 minutes
cf_ob_info: 3 seconds
cf_use_ob: 3 seconds
cfmrk_cic: 3 months

Cloudflare Turnstile

Company: Cloudflare, Inc.

Place of processing: United States

Personal Data processed: browser fingerprint +4

Cloudflare Turnstile is a spam protection service provided by Cloudflare, Inc.

Personal Data processed:

browser fingerprint
browser information
IP address
Trackers
Usage Data

Service provided by:

Cloudflare, Inc. (United States) – Privacy Policy

Trackers duration:

cf_clearance: 30 minutes

Stripe

Company: Stripe, Inc.

Place of processing: United States

Personal Data processed: billing address +8

Stripe is a payment service provided by Stripe, Inc.

Personal Data processed:

billing address
email address
first name
last name
payment info
purchase history
Trackers
Usage Data
various types of Data as specified in the privacy policy of the service

Service provided by:

Stripe, Inc. (United States) – Privacy Policy

Trackers duration:

1: indefinite
__Host-LinkSession: 2 years
__stripe_mid: 1 year
__stripe_sid: 30 minutes
_mf: indefinite
dashboard.banner-dismissals: duration of the session
link.auth_session_client_secret: duration of the session
m: 2 years
pay_sid: 1 year

iubenda Privacy Controls and Cookie Solution

Company: iubenda srl

Place of processing: Italy

Personal Data processed: IP address +1

The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on CTSO Central.

Personal Data processed:

IP address
Trackers

Service provided by:

iubenda srl (Italy) – Privacy Policy

Trackers duration:

_iub_cs-*: 1 year
usprivacy: 1 year

Functionality

CTSO Central uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

Trackers managed by third parties

Stripe OAuth

Company: Stripe, Inc.

Place of processing: United States

Personal Data processed: Trackers +2

Stripe OAuth is a registration and authentication service provided by Stripe, Inc. and is connected to the Stripe network.

Personal Data processed:

Trackers
Usage Data
various types of Data as specified in the privacy policy of the service

Service provided by:

Stripe, Inc. (United States) – Privacy Policy

Trackers duration:

__stripe_mid: 1 year
__stripe_sid: 30 minutes

Experience

CTSO Central uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Trackers managed by third parties

Stripe account access

Company: Stripe, Inc.

Place of processing: United States

Personal Data processed: Data communicated while using the service +8

This service allows CTSO Central to connect with the User's account on Stripe, provided by Stripe, Inc.

Personal Data processed:

Data communicated while using the service
device information
email address
first name
last name
payment info
Trackers
Usage Data
username

Service provided by:

Stripe, Inc. (United States) – Privacy Policy

Trackers duration:

__stripe_mid: 1 year
__stripe_sid: 30 minutes

Calendly Widget

Company: Calendly, LLC

Place of processing: United States

Personal Data processed: calendar information +3

Calendly Widget is a calendar content visualization service provided by Calendly, LLC that allows CTSO Central to incorporate content of this kind on its pages.

Personal Data processed:

calendar information
device information
email address
Trackers

Service provided by:

Calendly, LLC (United States) – Privacy Policy

Vimeo video

Company: Vimeo, LLC

Place of processing: United States

Personal Data processed: Trackers +1

Vimeo is a video content visualization service provided by Vimeo, LLC that allows CTSO Central to incorporate content of this kind on its pages.

Personal Data processed:

Trackers
Usage Data

Service provided by:

Vimeo, LLC (United States) – Privacy Policy

Trackers duration:

player: 1 year
sync_active: duration of the session
vuid: 2 years

YouTube Video Widget

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

YouTube is a video content visualization service provided by Google LLC that allows CTSO Central to incorporate content of this kind on its pages.

Personal Data processed:

Trackers
Usage Data

Service provided by:

Google LLC (United States) – Privacy Policy

Trackers duration:

PREF: 8 months
VISITOR_INFO1_LIVE: 8 months
VISITOR_PRIVACY_METADATA: 7 months
YSC: duration of the session
YtIdbMeta:databases: duration of the session
iU5q-!O9@$: indefinite
yt-player-headers-readable: duration of the session
yt-remote-cast-available: indefinite
yt-remote-cast-installed: indefinite
yt-remote-connected-devices: duration of the session
yt-remote-device-id: duration of the session
yt-remote-fast-check-period: indefinite
yt-remote-session-app: indefinite
yt-remote-session-name: indefinite
ytidb::LAST_RESULT_ENTRY_KEY: duration of the session

Zapier Widget

Company: Zapier, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

CTSO Central embeds a widget provided by Zapier, Inc.

Personal Data processed:

Trackers
Usage Data

Service provided by:

Zapier, Inc. (United States) – Privacy Policy

Measurement

CTSO Central uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

Google Analytics 4

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: number of Users +3

Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of CTSO Central, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:

number of Users
session statistics
Trackers
Usage Data

Service provided by:

Google Ireland Limited (Ireland) – Privacy Policy – Opt out

Trackers duration:

_ga: 2 years
_ga_*: 2 years

Amplitude Analytics

Company: Amplitude Inc.

Place of processing: United States

Personal Data processed: browsing history +5

Amplitude Analytics is an analytics service provided by Amplitude Inc.

Personal Data processed:

browsing history
device information
Trackers
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
Universally unique identifier (UUID)
Usage Data

Service provided by:

Amplitude Inc. (United States) – Privacy Policy

Trackers duration:

amp_*: indefinite

Microsoft Clarity

Company: Microsoft Corporation

Place of processing: United States

Personal Data processed: clicks +14

Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation. Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.

Personal Data processed:

clicks
country
custom events
device information
diagnostic events
interaction events
layout details
mouse movements
page events
positional information
scroll-to-page interactions
session duration
time zone
Trackers
Usage Data

Service provided by:

Microsoft Corporation (United States) – Privacy Policy

Trackers duration:

ANONCHK: 10 minutes
CLID: 1 year
MR: 7 days
MUID: 1 year
SM: duration of the session
_clck: 1 year
_clsk: 1 day
_cltk: indefinite

Marketing

CTSO Central uses Trackers to deliver personalized ads or marketing content, and to measure their performance.

Trackers managed by third parties

Intercom

Company: Intercom Inc.

Place of processing: United States

Personal Data processed: email address +4

Intercom is an AI assistant platform provided by Intercom Inc. that enhances the capabilities of the support and communication channels available on CTSO Central by making use of artificial intelligence techniques.

Personal Data processed:

email address
Trackers
Universally unique identifier (UUID)
Usage Data
various types of Data as specified in the privacy policy of the service

Service provided by:

Intercom Inc. (United States) – Privacy Policy

Trackers duration:

intercom-id-*: 10 months
intercom-session-*: 7 days
intercom-test: indefinite

Salesforce

Company: Salesforce, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Salesforce is an advertising service provided by Salesforce, Inc.

Personal Data processed:

Trackers
Usage Data

Service provided by:

Salesforce, Inc. (United States) – Privacy Policy – Opt Out

Google Ad Manager

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Ad Manager is an advertising service provided by Google LLC that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. This service uses the “DoubleClick” Cookie, which tracks use of CTSO Central and User behavior concerning ads, products and services offered.

Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:

Trackers
Usage Data

Service provided by:

Google LLC (United States) – Privacy Policy

Trackers duration:

Conversion: 3 months
DSID: 14 days
FCNEC: 1 year
FLC: 10 seconds
FPAU: 3 months
FPGCLAW: 3 months
FPGCLDC: 3 months
FPGCLGB: 3 months
GCL_AW_P: 3 months
GED_PLAYLIST_ACTIVITY: duration of the session
IDE: 2 years
NID: 6 months
RUL: 1 year
__gads: 2 years
__gpi: 2 years
__gpi_optout: 2 years
__gsas: 2 years
_gac_<wpid>: 3 months
_gac_gb_<wpid>: 3 months
_gcl_ag: 3 months
_gcl_au: 3 months
_gcl_aw: 3 months
_gcl_dc: 3 months
_gcl_gb: 3 months
_gcl_gf: 3 months
_gcl_gs: 3 months
_gcl_ha: 3 months
ar_debug: 3 months
id: 2 years
receive-cookie-deprecation: 6 months
test_cookie: 15 minutes

Salesforce Marketing Cloud

Company: Salesforce, Inc.

Place of processing: United States

Personal Data processed: company name +12

Salesforce Marketing Cloud is a User database management service provided by salesforce.com, inc.

Personal Data processed:

company name
contact details
Data communicated while using the service
email address
first name
last name
phone number
profession
Trackers
Usage Data
User ID
username
various types of Data as specified in the privacy policy of the service

Service provided by:

Salesforce, Inc. (United States) – Privacy Policy

Google Ad Manager Audience Extension

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google LLC that tracks the visitors of CTSO Central and allows selected advertising partners to display targeted ads across the web to them.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:

Trackers
Usage Data

Service provided by:

Google LLC (United States) – Privacy Policy – Opt Out

Trackers duration:

Conversion: 3 months
DSID: 14 days
FCNEC: 1 year
FLC: 10 seconds
FPAU: 3 months
FPGCLAW: 3 months
FPGCLDC: 3 months
FPGCLGB: 3 months
GCL_AW_P: 3 months
GED_PLAYLIST_ACTIVITY: duration of the session
IDE: 2 years
NID: 6 months
RUL: 1 year
__gads: 2 years
__gpi: 2 years
__gpi_optout: 2 years
__gsas: 2 years
_gac_<wpid>: 3 months
_gac_gb_<wpid>: 3 months
_gcl_ag: 3 months
_gcl_au: 3 months
_gcl_aw: 3 months
_gcl_dc: 3 months
_gcl_gb: 3 months
_gcl_gf: 3 months
_gcl_gs: 3 months
_gcl_ha: 3 months
ar_debug: 3 months
id: 2 years
receive-cookie-deprecation: 6 months
test_cookie: 15 minutes

Customer.io

Company: Peaberry Software Inc.

Place of processing: United States

Personal Data processed: email address +2

Customer.io is an email address management and message sending service provided by Peaberry Software Inc.

Personal Data processed:

email address
Trackers
Usage Data

Service provided by:

Peaberry Software Inc. (United States) – Privacy Policy

How to manage preferences on CTSO Central

Users can set or update their preferences via the relevant privacy choices panel available on CTSO Central.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

See what Cookies or other similar technologies have been set on the device;
Block Cookies or similar technologies;
Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying the use of Trackers

Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help CTSO Central to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.

Definitions and legal references

Personal Data (or Data) / Personal Information (or Information)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Sensitive Personal Information

Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.

Usage Data

Information collected automatically through CTSO Central (or third-party services employed in CTSO Central), which can include: the IP addresses or domain names of the computers utilized by the Users who use CTSO Central, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using CTSO Central who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of CTSO Central. The Data Controller, unless otherwise specified, is the Owner of CTSO Central.

CTSO Central (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by CTSO Central as described in the relative terms (if available) and on this site/application.

Sale

Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.

Sharing

Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.

Targeted advertising

Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information

This policy has been prepared based on provisions of multiple legislations.

This policy relates solely to CTSO Central, if not stated otherwise within this document.

How can we help?

What you can do

Your data

In case of issues

While we strive to create a positive user experience, we understand that issues may occasionally arise between us and our users.
If this is the case, please feel free to contact us.