Legal
Legal Resources
CTSO Central is committed to transparency, data privacy, and regulatory compliance. Review our policies, terms of service, and compliance documentation below. These documents outline how we protect your data, comply with FERPA and other education regulations, and handle information requests.
SaaS Services Agreement
Terms and conditions governing use of the CTSO Central platform.
Privacy Policy
How we collect, use, and protect your personal information.
Cookie Policy
Information about cookies and tracking technologies on our website.
Support Policy
Our support service levels, response times, and escalation procedures.
Sub-Processors List
Third-party sub-processors engaged to assist in delivering our services.
Law Enforcement Guidelines
Guidelines for law enforcement officials requesting customer data.
FERPA Compliance
How we protect student education records under the Family Educational Rights and Privacy Act.
Information Security
CTSO Central maintains a comprehensive information security program to protect the confidentiality of our clients. An NDA is required for the receipt of any CTSO Central confidential information.
For more information, contact compliance@clearpointbusiness.com.